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4.0

While i dont have problems with delivery or billing their customer service is not very nice. This person named Cleo is always trying to play like headgames with me.

She found out some personal details about me and now she treats me like dirt. I rather deal with another ostomy pouch rep as they are less personalizing. Its like an experience in emotional hijacking.

The main call center keeps setting me up with her and she makes ordering an ordeal. They also make a big deal about all calls being monitored and recorded and say that two or three times just so you know your call is being recorded and monitored.

Reason of review: Poor customer service.

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Jean S Sty

Thank you for the feed back if you are have an issue with your current rep next time you call let the rep know you no longer want to speak to her, they will assign you a new rep.

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