Failure to ship necessary medical supplies. I am living with a spinal cord injury and am dependent on catheters in order to use the restroom. I called on 09/21 around 5 pm to reorder my medical supplies. I was informed that my supplies would arrive no later than...Read more
Liberator Medical - Television Ads
If somebody has a problem and they need their products that would be a private issue between a patient and their doctor. And the doctor would know where to get the product. The rest of shouldn't have their ad jammed down our throats every 5 to 10 minutes. And forced to consantly hear about somebody else's *** problem.
Liberator Medical - They stink
Four times my order was sent to the wrong address. I ordered in May and now it is September and I still have not gotten it.
I originally ordered my items at the end of June. I still do not have a complete order – this is the end of August! My order included four bras, got three still haven’t gotten the correct one for the fourth. My order included new mastectomy prosthetics which I was told...Read more
I called liberator about some samples for ostomy supplies. The person I talked to was very pushy. Anyway she switched my supplier and never sent my supplies. When I called them the customer support people were nice and I told them I was out of supplies. They sent me...Read more
Liberator Medical - TV AD
We keep getting their tv ads jammed down our throats about every 10 minutes while watching a show. If a person has that type of problem that a private issue between a doctor and his patient. And the doctor will know where to get the product needed. Those of us that don't have that problem don't want to constantly have to listen to a sales pitch for products for other peoples *** problems.
Liberator Medical - TV Commercial
Every time we turn on the tv to watch something we're getting their ads jammed down our throats every 10 minutes. I don't have that problem or use their products and I certainly don't want to constantly hear about somebody else's *** problems. If somebody has that problem that's a private issue between the patient and their doctor. And I'm sure the doctor knows where to get the products they need.
While i dont have problems with delivery or billing their customer service is not very nice. This person named Cleo is always trying to play like headgames with me. She found out some personal details about me and now she treats me like dirt. I rather deal with another...Read more
sent 90 catheters back months ago. still getting statement that I owe $$$. dates back to oct 2017. talked to accounting twice about this said they will clear it up. also found they collected from the ins co. working to clear this up. also ended up with UTI due to lack...Read more
I didn't like
- Customer service
When I initially ordered from Liberator I spoke with a very helpful lady named Dana. She told me to save her number and call when I need to reorder. The company called every week saying it was time to "re-order" and I finally told them I am old enough to know when it...Read more
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