filters
state:
Show
city:
Show
product:
Show
When I called today to check where my mastectomy bras were I was told they weren't shipped because they had no doctor's order, despite my having obtained an order the previous time I placed an order. They claim they've had no M.D. order since 2014, which isn't true. In...
Read more
3.3
#1161191
Reply to reviews
Ordered catheters for my bedridden husband, They did not come so I called as I was down to three. They told me they were having a shortage and they had none. Why did you not email me so I could get some elsewhere? The manager was rude and uncaring. He told me to call...
Read more
#1137259
Reply to reviews
I have had bladder issue from a spinal cord injury that has led me to having to self cath daily. First off it took 2 months for them to get my order straiggt kept claiming orders werent sent correctly from my urologist. Finally after me and my urologist calling them...
Read more
1.8
I didn't like
  • Products i receiced customer service
#1017614
Reply to reviews
I was looking at a few companies to order my supplies from after my emergency colostomy. Received all the usual samples from the potential suppliers. I decided to go with Liberator Medical. Big mistake!!!! Don't do it!!!! The sales person told me that because I was...
Read more
Anonymous
Anonymous

Can u ease telle what company u currently buy from

Anonymous
David

I had the same problem with them. Nobody could answer my questions so I went to another supplier

1.6
I didn't like
  • Communication problems
#986421
Reply to reviews
Had MD order for catheter supplies post surgery. Insurance authorized supplies on 12/20/16. On 12/30/16 called company (Bard) to let them know supplies have not arrived after 10 days. Received call later from Liberator stating there is a problem the way the...
Read more
1.4
I didn't like
  • Customer service
#982591
Reply to reviews
Had problem with ostimy supplies I was using and had to get samples from companies. Liberator never sent any samples requested. Finally placed irder 11/14/16. Was assured order would be shipped same day as I needed supplies. Nothing came by 11/22 and I was going away...
Read more
1.0
I didn't like
  • Very poor initiative
  • Disastrous system
  • Customer service
#959678
Reply to reviews
Liberator medical supply was so helpful as long as they knew they could charge/overcharge Medicare. They practically begged me to take free samples and wanted me to try new products. But when i changed Doctors and there was a momentary lapse of a prescription they...
Read more
1.0
I didn't like
  • No customer loyalty
#732448
Reply to reviews
Called Liberator as I couldn't afford the co-pay with Parkedge of $50. I was told I could get my pouches for much less at Liberator maybe paying nothing at all. They sent the first shipment...NO INVOICE. Gave me a false sense of security that they were...
Read more
Anonymous
Anonymous

I hate Liberator Medical, as well, and would not recommend them to anyone. They will keep you on the phone for an hour, argue with you about what products you ordered and the...

I didn't like
  • To be lied to
#655886
Reply to reviews
This people could never get my orders ready on time, knowing that as a person with an ostomy you depend on this supplies.they totally lack respect,compassion and sympathy for people with needs. I would never recommend any one ordering ostomy supplies from liberator...
Read more
Anonymous
Bruce

This company sucks! My supplies were to be shipped to me a month ago, I never received them. I called them and they gave me a BS story that my doctor would not approve my orde...

I didn't like
  • Very poor initiative
#590353
Reply to reviews

Contact Liberator Medical

Mailing Address:
2970 SE Dominica Terrace
Stuart, FL 34997
Phone:
(888) 244-0789
More

Liberator Medical Products and Services

Same inept staff and management. Data base is beyond crazy as email confirmation of shipments address is not the same as the delivery address, the mailing address. Investors should RUN.
Read more
Gman2015
Gman2015

After 8 months of misshippments to neighbors, taking the liberty to change my address without my knowledge, violating my privacy, screw-ups, hours of conversations, doctors in...

1.4
#585184
Reply to reviews