Liberator Medical - TV Commercial
Every time we turn on the tv to watch something we're getting their ads jammed down our throats every 10 minutes. I don't have that problem or use their products and I certainly don't want to constantly hear about somebody else's *** problems. If somebody has that problem that's a private issue between the patient and their doctor. And I'm sure the doctor knows where to get the products they need.
While i dont have problems with delivery or billing their customer service is not very nice. This person named Cleo is always trying to play like headgames with me. She found out some personal details about me and now she treats me like dirt. I rather deal with another...Read more
sent 90 catheters back months ago. still getting statement that I owe $$$. dates back to oct 2017. talked to accounting twice about this said they will clear it up. also found they collected from the ins co. working to clear this up. also ended up with UTI due to lack...Read more
I didn't like
- Customer service
When I initially ordered from Liberator I spoke with a very helpful lady named Dana. She told me to save her number and call when I need to reorder. The company called every week saying it was time to "re-order" and I finally told them I am old enough to know when it...Read more
Liberator Medical - Horrible
while they answer the phone immediately..connect to agent immediately....that's where the positive feedback ends...their products seem to be made...primarily in China.. when we requested..a specif product..all kids of excuses were given...sad excuse for a con Sumer driven company
This is the email I finally end up sending to the VP of Operations. Dear Mr. Leger, First, let me apologize for having to send this email. As a professional myself, I understand there are several lines for defenses that should have been able to resolve my concerns...Read more
I am currently on Medicare fixed-income the company knew that when I contacted them concerning catheters that were available on their webpage. They sent me the order for 3 months then sent me a bill for $1,000 knowing that I was on a fixed income. When I talk to...Read more
Liberator Medical - Customer
They have a shipper That can not find my front door and they want to keep using them after told them not too
New to all this, my husband has 2 bags now and not much info... All the reviews aren't very promising.thought i could try samples and get some info. But I'm not even willing to try that.. You have enough stress dealing as it is let alone incompasionate service.....Read more
I used airway oxygen for years. They often "forgot" to ship my illiostomy supplies on time. Because of this I had to go to the er after running out of supplies several times. Liberator always calls to remind me to order and has never been late, but this is not why I'm...Read more
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